Nicole Long has filed a lawsuit against Heartfire Holdings, the owner of Palmerhouse Apartments, and its administration office and staff, alleging negligence that led to severe injuries. The complaint was lodged in the Court of Common Pleas in Delaware County, Pennsylvania, on January 9, 2026. The case centers around an incident involving a malfunctioning elevator at the Palmerhouse Apartments that allegedly caused life-threatening injuries to Long.
According to the complaint, Nicole Long visited Palmerhouse Apartments on January 11, 2024, for her work as a home health aide. During her visit, she encountered a malfunctioning elevator that closed on her unexpectedly. This incident reportedly resulted in significant injuries to her neck, arms, and back. Long claims these injuries have rendered her unable to perform physical or clerical work. She asserts that both Heartfire Holdings and the administration staff were aware of the elevator’s faulty condition but failed to take necessary corrective actions.
The plaintiff accuses Heartfire Holdings and its staff of gross negligence for not addressing known safety hazards within their premises. The complaint highlights that despite being informed about the elevator’s issues multiple times by Long herself, no action was taken by the defendants to rectify the situation or ensure tenant safety. Additionally, Long alleges deceit regarding surveillance footage; while initially told cameras were non-operational during the incident, an investigation revealed they were indeed functional.
Long is seeking compensatory damages exceeding five million dollars due to her sustained injuries and inability to work. Furthermore, she demands punitive damages surpassing another five million dollars as a consequence of what she perceives as reckless disregard for safety by Heartfire Holdings and its employees.
Representing herself in this legal battle is Nicole Long from Chester, Pennsylvania. The case is presided over by judges at the Delaware County Court of Common Pleas under Case ID No.(1y-9OIK-OOO28). Heartfire Holdings and associated parties are yet to respond formally within the stipulated timeframe set by court procedures.
Source: CV2026000215_Nicole_Lewis_v_Heartfire_Holdings_Complaint_Delaware_County_Pennsylvania.pdf